Pharmacy technicians: using patient group directions in practice

This programme supports pharmacy technicians to develop the confidence to work under patient group directions (PGDs). It provides examples of opportunities to use PGDs in practice, and uses activities that aim to empower pharmacy technicians to work under PGDs to increase capacity for person-centred care within the healthcare team.

Level 6 – Enhanced Clinical Practitioner for Pharmacy Technicians Apprenticeship

The Level 6 (non-degree) Enhanced Clinical Practitioner Apprenticeship is an opportunity for pharmacy technicians working in a clinical setting to develop knowledge, skills and behaviours for enhanced roles. This post-registration programme supports a range of clinical roles for pharmacy technicians across all pharmacy sectors.

Level 3 Pharmacy Technician

As increasing demands are made upon the whole pharmacy team, there is a need for Pharmacy Technicians in the workplace. Pharmacists need to be able to delegate to colleagues they know have the knowledge, skills and professionalism to cope with the responsibilities they are given. Our Pharmacy Technician Apprenticeship will develop the role of the apprentice so they can deal with routine queries and enable the learner to be involved in professional discussions with the pharmacist regarding more complex issues.

Accuracy checking refresher course

This workbook is aimed at refreshing the knowledge of accredited accuracy checking pharmacy technicians (ACPTs). Completion of this course workbook will help identify gaps in knowledge and serve as a resource to demonstrate continued professional development (CPD). It is based on the learning outcomes defined in the ‘Skills for Health National Occupational Standards for ACPTs’ and includes inter-text activities, answer book and guidance marking.

The ACPT’s knowledge will be refreshed with content that is mapped to National Occupational Standards. It is, no longer a requirement for ACPTs to reaccredit their accuracy checking qualification every two years with the NPA. ACPTs no longer need to spend time working on their reassessment portfolio. ACPTs will save at least £60 +VAT every two years – the cost of the reaccreditation. The ACPT’s knowledge will be refreshed with content that is mapped to National Occupational Standards.

BTEC Diploma - principles and practice for technicians * x

In addition to being fully accredited by the GPhC, this new course uses the Pearson specification, so by completing this course your Pre-registration trainee pharmacy technician will receive a nationally-recognised specialist and professional BTEC Diploma. The course goes through the NPA’s own in-house quality assurance process, giving you the reassurance that your trainee receives the highest quality of training. It is an integrated course tailored to suit the needs of the learner and the pharmacy, at a time where pharmacy is changing, and the responsibility and professional recognition of pharmacy technicians is growing.

On completion your student can apply for professional registration with the GPhC as a pharmacy technician. Studying this course and qualification also:

  • Develops professional attitudes and behaviours
  • Provides the learner with the skills and knowledge for progression within the pharmacy
  • Ensures your student will be able to carry out accuracy checks on prescriptions
  • Enables your trainee to free up the pharmacist – allowing more time for patient care and increased service provision
  • Brings an enhanced skill mix within the pharmacy team
  • Provides underpinning knowledge in biological and chemical principles as well as medicinal treatments for common medical conditions
  • Equips the student with leadership skills

Once qualified the role of a pharmacy technician is vital in supporting community pharmacy by:

  • Providing safe and effective pharmacy services
  • Supplying medicines and devices to patients
  • Achieving the best outcomes through a patient’s medicines
  • Assembling or checking medicines for prescriptions
  • Providing information to patients and other healthcare professionals

Accuracy checking for technicians

This course is written and designed to enable registered technicians to undertake the final accuracy check on dispensed prescriptions competently in line with the pharmacy’s own standard operating procedures (SOPs). As part of the course, learners are independently assessed and accredited by NPA Assessors to undertake this highly responsible role, thereby giving our members the peace of mind to fully optimise skill mix within the pharmacy team.

  • Build the confidence and competency of the trainee accuracy checking technician (ACT) on accuracy checking dispensed prescriptions which have been pre-approved by a pharmacist
  • Develop the trainee ACT’s professional awareness of pharmacy practice including the legal and ethical implications surrounding the role of an ACT
  • Final assessment of checking skills in a pharmacy environment
  • An accuracy checking technician (ACT) frees up time for the pharmacist to offer patient-centred care by focusing on service provision, medicines’ management and optimisation
  • Reduced risk of dispensing-related incidents as ACTs will be accuracy checking items labelled and dispensed by another individual
  • GPhC registered pharmacy technicians are not required to re-accredit every two years. All other accredited accuracy checkers will require continuous re-accreditation via a reassessment portfolio every two years.

Dispensary-based calculations for pharmacy technicians

We have developed this e-learning programme to support pharmacy technicians with dispensary-based calculations to ensure accuracy and safety when preparing, dispensing and checking prescriptions for patients.

After completing this e-learning programme, you should be able to:

  • demonstrate an understanding of basic mathematical concepts
  • explain how medicine strengths are expressed
  • describe sources and consequences of errors and methods to reduce these
  • apply methods to calculate medicine doses for adult and paediatric patients
  • calculate medicine doses based on body weight and body surface area
  • complete a variety of pharmacy dispensary-based calculations accurately.

Pharmacy technicians: enhancing your professional practice

The aim of this self-directed e-course is to support you to recognise how your skills, knowledge, understanding and professional behaviours allow you to provide safe and effective care to the people you serve, as the pharmacy technician role continues to evolve.

You will complete a self-assessment framework to help you to identify your personal learning needs and this will direct you to specific elements of this e-course that will help you to meet them.

Professionalism and professional judgement for pharmacy technicians

We have developed this e-learning programme to support pharmacy technicians to further their understanding of professionalism, apply professional judgement in different situations and develop knowledge to improve patient care, experiences and outcomes.

After completing this e-learning programme, you should be able to:

  • define professionalism and identify factors that influence behaviour, performance or attitude
  • state the GPhC Standards for Pharmacy Professionals and explain how they relate to your role
  • demonstrate application of professional judgement, recognising the limits of your capabilities and balancing the needs of the person
  • employ critical thinking skills to analyse available information and make decisions, which you can justify
  • identify areas of professionalism or professional decision-making for self-improvement.

Introduction to Accuracy checking pharmacy technician programme

The aim of this e-learning is to provide an introduction to the CPPE Accuracy checking pharmacy technician programme. It comprises details of entry criteria and an overview of the processes involved in successful completion of the qualification.

ACPT trainees and their educational supervisor must undertake this e-learning as part of the application process for the programme. The learning is applicable to those working in community or secondary care pharmacy.