This programme is a comprehensive guide to managing meetings. It will set you a number of challenges and provide you with a toolkit to enable you to become more effective when you chair or attend a meeting.

Managing a project can be an interesting challenge, both in the workplace or at home. Sometimes it can be difficult to know where to start. By reading through this guide and taking part in the exercises you will be more confident in knowing where to start with projects and how to plan, implement and deliver work-related and personal projects more effectively.

This programme will provide you with guidance on managing all aspects of email communication, from using appropriate email etiquette, constructing concise and well-structured emails, to ensuring you manage your inbox efficiently.

When you have the responsibility of managing people one of your key objectives is to get them to do their best and enjoy it. The aim of this guide is to give you step-by-step guidance on the straightforward skills and techniques you can apply to achieve this.

By working through this guide you will learn about the 16 key indicators that you, as a team leader, need to focus on to get the best from your team. There are toolkits within the guide which will support you in assessing, planning and conducting your approach to leadership.