Interviewing

This programme aims to promote good practice in recruitment by providing step-by-step practical guidance for people who are directly involved in the interviewing process. Reading the guide, completing the activities and watching video examples will help you understand the theory of effective interviewing and how to apply the specific skills required to put the theory into practice.

Facilitation skills

We have developed this e-course to guide and support CPPE team members to develop your facilitation skills.

Create a new you

This guide will help you to look at yourself in ways that you may not have done in the past. At the end of the process you will have assessed who you are and what you really want out of life and started on a road of identifying ways to get there. By the end of the guide you will have a new perspective on yourself, which you can use as you move on with your life.

Training needs analysis

Negotiated Learning 1 Level 7 module

NPA Pharmacy Technician Course

NPA Leadership training

Leadership is an art of encouraging a team of people to work towards achieving a common goal. When led correctly, a team can be steered to achieving results. Effective leadership is extremely important in pharmacy. Developing leadership behaviours is a crucial component for pharmacy professionals, so that they can contribute to the effective running and future focuses of the pharmacy that they work within.

Pharmacy professionals play a fundamental role as leaders in making decisions to reduce patient safety risks/incidents, optimise medicines management and align/signpost healthcare services.  The training encourages innovative thinking for developing and managing people. It encourages the participant to identify key skills of each team member in order to bring out the best in them and achieve results.

This training ultimately enhances patient care and outcomes by strengthening leadership skills of pharmacy professionals.

Participants will be sent an e-certificate stating that they have completed the NPA Leadership Training course on successfully completion of the course. This certificate can be counted towards continuing professional development (CPD).

Finding the Leader Within

During the series of three Finding the Leader Within online masterclasses, we will help you find your own level of leadership resilience and build on it, enabling you to bounce back from adversity more easily. You will discover how to manage your internal dialogue to support rather than hinder you, explore being adaptive and authentic, and consider how to lead from within.
Each session is designed to help you to thrive and grow as a leader. Whether you are new to leadership or have been leading for some time, there is something for you.

Do you know:

  • The type of leader you are or could be?
  • How to tap into your leadership skills and abilities?
  • How to build your resilience?
  • How resilient you already are?
  • How can you access the skills of resilience and bounce back?
  • How you can get more done and remain productive?
  • How to maintain a healthy life balance?
  • How to be authentic, communicate with authority and empathy?

If one or more of your answers to the above is no, come and join Dr Linda Edwards and Simon Phillips for three action packed masterclasses to discover the leader you truly are.

Leadership is about listening (to yourself and others), making clear decisions, taking action appropriately while looking after yourself. Each session is designed to help you to thrive and grow as a leader. Whether you are new to leadership or have been leading for some time, there is something for you. 

Let ‘Finding the Leader Within’ be your launchpad for a successful 2022!

Leadership for Quality Improvement in Long Term Conditions Level 7 module

The Leadership for Quality Improvement in Long Term Conditions Level 7 module has been designed to further the student's leadership skills by demonstrating personal qualities such as self-awareness, managing self and others, reflective practice, influencing skills and overcoming difficult situations. During the module, students will advance their knowledge and understanding of collaborative working and care integration; developing networks, benefits and challenges, working with teams, facilitation skills and stages of team development.

Within the module students will consider managing services including planning, implementing policy, patient and carer involvement and empowerment to self-manage, service redesign, 'lean' methodology, value stream mapping and managing risk.

In addition, students will study managing people, leading service improvement and setting direction, this will encompass building and nurturing an improvement culture, reflective practice, national/local patient safety policies, quality improvement methodology, learning from adverse events, identifying contexts for change, health policy and evaluation and sustainability and spread of change.

Work life balance - GPhC

Do you ever feel as though something is out of balance in your life? Maybe you feel as though you spend too much time on work and chores and not enough time relaxing and spending time with friends and family. This programme will help you identify what is out of balance in your life and provide you with guidance on how to make the changes necessary to live a less stressful life with much more energy and a feeling of well-being.

On completion of all aspects of this learning programme you should be able to:

  • identify the signs of an unbalanced life
  • work through a series of self-assessment tools to assess your own work-life balance
  • apply techniques to gain a better equilibrium between work and life.