Healthy Living Pharmacy Leadership Course
This Healthy Living Pharmacy (HLP) Leadership course is for pharmacists to help you meet the PSNC Quality Payment requirements to become an HLP Leader. It is based on the NHS Leadership Dimensions and the RPS Leadership Development Framework.
The Team Leader Apprenticeship is for individuals who are working in a first line management role and ideal for those aspiring professionals taking their first step into line management, or those with some experience of managing a team or project to deliver clearly defined outcomes.
Leadership for Quality Improvement in Long Term Conditions Level 7 module
The Leadership for Quality Improvement in Long Term Conditions Level 7 module has been designed to further the student's leadership skills by demonstrating personal qualities such as self-awareness, managing self and others, reflective practice, influencing skills and overcoming difficult situations. During the module, students will advance their knowledge and understanding of collaborative working and care integration; developing networks, benefits and challenges, working with teams, facilitation skills and stages of team development.
Within the module students will consider managing services including planning, implementing policy, patient and carer involvement and empowerment to self-manage, service redesign, 'lean' methodology, value stream mapping and managing risk.
In addition, students will study managing people, leading service improvement and setting direction, this will encompass building and nurturing an improvement culture, reflective practice, national/local patient safety policies, quality improvement methodology, learning from adverse events, identifying contexts for change, health policy and evaluation and sustainability and spread of change.
Dealing with difficult discussions (e-learning)
Pharmacy professionals may be drawn into or have to initiate various difficult discussions. This e-learning programme builds on CPPE’s basic communication and consultation skills learning programmes to help staff undertake more difficult discussions with patients and others.
On completion of all aspects of this learning programme you should be able to:
- idenitfy examples of discussions that are difficult for both you and your patients or service users
- reflect on how your own values, attitudes and beliefs affect how you deal with dicussions you find difficult
- describe how developing your resilience can support you in dealing with difficult discussions
- identify barriers to effective communication in difficult discussions and find strategies to make this easier
- undertake difficult discussions with patients and service users using relevant consultation skills models.
Do you ever feel as though something is out of balance in your life? Maybe you feel as though you spend too much time on work and chores and not enough time relaxing and spending time with friends and family. This programme will help you identify what is out of balance in your life and provide you with guidance on how to make the changes necessary to live a less stressful life with much more energy and a feeling of well-being.
On completion of all aspects of this learning programme you should be able to:
- identify the signs of an unbalanced life
- work through a series of self-assessment tools to assess your own work-life balance
- apply techniques to gain a better equilibrium between work and life.
With the increased pressures and demands of pharmacy, this programme discusses how skill mix can improve your work efficacy and how to conduct an effective skill mix.
On completion of all aspects of this learning programme you should be able to:
- identify what skill mix is and why it is important
- explain the potential benefits of skill mix
- list some successful examples of skill mix
- devise a skill mix review
- plan a role redesign in your workplace.
As pharmacy professionals we will, at some point, have the opportunity to present. Becoming confident in presenting effectively can be a challenge. This guide includes essential tips and techniques to support your presentation skills.
Resilience can be defined as expanding the limits of your capabilities and allowing you to adapt to challenging situations at work and at home. This guide will provide you with hints, tips and techniques to increase your resilience in all aspects of your life and gives practical advice on how to cope with stressful situations in productive ways.