Medicines counter assistant course

The NPA’s market leading Medicines Counter Assistant (Interact) course meets the minimum training requirements outlined by the GPhC for staff working on the medicines counter. This fully accredited course provides essential knowledge required to sell medicines over the counter and provide appropriate healthcare advice. Interact provides flexible learning at a pace that suits the pharmacy and the learner. Every learner has their own copy of the complete course materials, empowering them to study, learn and have their own personal reference source of information when supporting customers and patients.

  • Supports the learner to improve product knowledge and develop confidence on the medicine counter.
  • Course materials can be used as a personal reference source when supporting patients.
  • All course materials are sent together, providing flexible learning at a pace that suits the pharmacy and the learner.

Dispensary Assistant course

This mandatory course meets the training requirements outlined by the GPhC for staff undertaking dispensing activities.

This course is accredited by the GPhC as it is meeting the minimum training requirements for individuals involved with the dispensing process. It provides Dispensary Assistants with the skills and knowledge relating to legal aspects and procedures within the dispensary.

Dispensing assistant course

The Support Staff Course for Dispensing Assistants offers in-depth knowledge in person-centred care, teamwork, health & safety, assembly and supply of medicines and working with pharmaceutical stock across the community and hospital pharmacies and dispensing practice.

  • Develop confidence in the dispensary
  • Provides a strong foundation for a knowledgeable and professional dispensing assistant

Healthcare assistant course

The Support Staff Course for Pharmacy Healthcare Assistants takes learners through the practical and legal aspects of working in a dispensary and on the medicines counter. It covers knowledge and skills from both the Support Staff Courses for Dispensing Assistants and Medicines Counter Assistants.

  • Develops confidence behind the medicines counter and in the dispensary.
  • Provides the appropriate skills and knowledge to prepare for the challenges of both the Dispensing Assistant and Medicines Counter Assistant roles.