Quality improvement (QI): an introduction for pharmacy professionals

Course description:

This programme aims to demystify quality improvement (QI) and will help you explain why it is relevant to healthcare and your area of work. It provides an overview of commonly used QI tools to help you start to think through your problem or issue and the opportunity to apply learning to practice.

On completion of all aspects of this learning programme you should be able to:

  • describe what quality improvement is
  • recognise how leadership is important in driving change
  • list common triggers for quality improvement activities
  • apply quality improvement tools to complete a quality improvement cycle
  • explain why quality improvement is important in healthcare
  • identify a quality improvement opportunity
  • describe commonly used quality improvement tools
  • explain why engagement with others is vital for sustaining change
  • describe tools and resources you can use to develop quality improvement in your practice.

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Pharmacy Training is a trading name of Habeda Ltd, 205 Lavender Hill, London, England, SW11 5TB.
A company registered in England & Wales with the registration number 13907256.